Streamline your member experiences and operations with Agentic AI
Novagentic builds AI admin agents for enterprise‑grade financial services organisations, enabling more efficient operations and delivering more human, personalised experiences for customers and members.
Novagentic is building AI admin agents for modern financial services organisations like yours.
Transform your member experiences
Enable your members to initiate processes, get answers and solve problems. Any time, on any channel, in any language.
Engage and delight members
Deploy an AI agent that is always available, empathetic and compliant with regulations, your policies and brand tone of voice.
Digitise PDF forms
Streamline your operations and reduce your cost to serve by using AI admin agents to automate your processes such as nominations and claims.
Adapt and get better, faster
Respond swiftly to changes in your fund, or to regulations, and harness analytics to continuously improve.
Pay for performance
Our success-based pricing means you only pay when our agents deliver valuable outcomes for your fund and its members.
Simple outcome-based pricing
Unlike other agents, you don't need to forecast compute resources, API requests or tokens consumed by your Novagentic agents.
Our incentives are aligned to yours
Novagentic aligns itself to helping your fund achieve valuable outcomes for your members.
Continuous, iterative improvement
Our goal is to continuously improve the performance of your agents to deliver more value and reduce your costs to serve.
Transparency and predictability
We work with you to agree the success parameters so that our agent costs are predictable, observable and there's no surprises.
A New Chapter Begins - Novagentic Joins ChandlerCX
Today marks a significant milestone for Novagentic.
We are pleased to share that Novagentic has been acquired by ChandlerCX.
From inception, our ambition has been clear: to build practical, enterprise-ready AI that enables regulated organisations to operate more intelligently. Not experimentation for its own sake, but applied automation that improves efficiency, strengthens governance and delivers measurable outcomes.
In working with financial institutions, government bodies and regulated enterprises, one insight consistently emerged. Meaningful transformation of communications and workflow at scale requires more than capability. It requires secure, resilient, enterprise-grade infrastructure designed to operate within complex regulatory environments.
Joining ChandlerCX enables exactly that.
Our AI engineering expertise now becomes part of a broader CX and Customer Communications Management platform purpose-built for regulated industries. Together, we can accelerate the transition from static, manual processes to intelligent, adaptive and automation-led engagement delivered with governance, security and compliance at its core.
For our clients and partners, this means increased scale, deeper integration and faster innovation. It combines advanced AI capability with a mature communications environment designed for operational resilience across jurisdictions.
For our team, it represents an opportunity to expand globally and extend our impact across Australia, the UK, Europe and the United States.
As part of this next chapter, Neil Benson, formerly Managing Director of Novagentic, will join ChandlerCX as Global Chief Product Officer, leading global product strategy and driving the continued evolution of AI-enabled communications and automation.
This is not a conclusion. It is an acceleration of our original vision.
We are proud of what we have built at Novagentic and confident that, together with ChandlerCX, we will shape the next phase of intelligent, secure and scalable automation for regulated enterprises worldwide.